Hyster enjoys a wonderful relationship with the majority of its clients due its focus on creating complete customer satisfaction through its world class manufacturing. Our goal is to anticipate the requirements of all our clients as well as deal with them with lift trucks that provide the value, the performance and the reliability that they require.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both online as well as in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, in order to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality Each Time
To initiate quality from the beginning, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all workers responsible for constant quality, along with the 5s workplace organization in place to help us attain it.
Hyster offers a range of high quality features as standard with our products. By remaining dedicated to our focus on quality and safety, and by being innovative from beginning to end, we provide some of the best material handling equipment on the market. These are only some of the reasons why the corporation has become a leader within the business.